FREQUENTLY ASKED QUESTIONS

Clear answers before work begins.

Every vehicle and control unit is different. These answers explain the process; the final scope and price always come from an individual technical assessment.

VAGTEQ / FAQ10

Every vehicle and control unit is different. These answers explain the process; the final scope and price always come from an individual technical assessment.

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01What does VAGTEQ do?

Volkswagen Group vehicle and control-unit programming, coding, parameterisation, diagnostics, factory-level retrofit integration and automotive electronics.

02Which vehicle platforms are supported?

PQ25, PQ26, PQ35, PQ46, MQB, MQB A0, MQB evo, MSB, PPC, MEB, MEB Entry, MEB+, J1, PPE, MLB, MLB evo, MSS and MLP.

03Can I book through the website?

The first public release accepts quote requests only. An appointment becomes final only after an individual technical assessment and explicit confirmation from VAGTEQ.

04Why is every job individually priced?

Compatibility depends on the vehicle, installed control units, software versions, previous modifications, parts and the exact target configuration.

05Can programming be done remotely?

Many programming, restoration, coding and software tasks can be completed remotely after a technical pre-check and with suitable on-site equipment, power and internet.

06Is service really available 24/7?

Programming can be scheduled around the clock. Physical installation is normally performed during the day; a vehicle may be left during the day, programmed overnight and collected the next day by prior agreement.

07What does factory-level integration mean?

The retrofit is integrated into the vehicle’s communication, diagnostics, coding and operating logic so that the result behaves as a coherent part of the car.

08When will the customer account be available?

The secure customer account is planned for autumn. Until then, the website only presents the future functions; registration and sign-in are unavailable.

09Can I publish a review now?

Yes. A review can be submitted without an account. The private service reference is used only to verify a real customer relationship, and only human-moderated submissions are published.

10How do warranty and support work?

Statutory rights always apply. Any additional VAGTEQ warranty is recorded in the quote, work order or warranty document. Support requests go to support@vagteq.com.